FAQs Archive - Page 2 of 2 - OP - Print Management Software

Q: Is OP integrated with the AD domain so we can use existing users?

To import users to the Active Directory with OP: 1. Use the First Time Configuration Wizard. When the OP Explorer starts for the first time, the Configuration Wizard will offer to configure the main settings of groups, users, printers, and computers. Users will automatically be added later with the default settings. 2. Users can also be added via the menu of the OP program (Explore->Users…).

Q: When first starting OP, there is no login information anywhere. The Windows clients are open and anybody can access them – how do I identify the teacher who wants to use the printer?

You need to enable OP users. Launch the OP Web Console (Programs > OP) or enter https://server:1562/ in your web browser. Find your name on the Users page. Change your access type to Administrator and enter a new password. Go to the Settings page. Select the General tab and disable the checkbox Disable login password protection (OP Clients are disabled) . Reload the page and enter your login name and password. Other users will have limited rights.

Q: Does OP manage networked printers?

OP is designed to manage print jobs from workstations that are spooled to a Windows server or workstation. These printers are shared and connected via a USB or LPT cable to the print server or workstation. You can also effectively monitor a printer’s usage in a network. It may be that you have networked printers directly connected by an ethernet cable. OP can only monitor a networked printer’s usage. OP scans the network using the SNMP protocol for the networked printers and checks a print counter. SNMP does not save information about printing (user, color, page size, etc.).

Q: How do I stop or pause the control of printers?

OP runs as a Windows service when installed on Windows and can be stopped or paused on the Services control panel: • Navigate to Services on your Control Panel -> Administrative Tools. • Find ObjectPrint and right click on it. • Select the operation you want to perform (e.g. Stop/Start/Restart).